Wathe Privacy Policy

We’re committed to explaining how we handle, process and store your data without any jargon. That’s why we’ve written a summary in simple English of how we keep your data private, how we process and where we store it. But, to keep our lawyers happy, there’s also a full version of it underneath, too. If you have any questions about Wathe’s handling of your data, you can get in touch at info@wathe.io.


  • Wathe stores your data in UK and EU servers
  • You (the customer) have the right to access your data and can ask us to delete data
  • If you opt-in to our marketing communications, Wathe may ask you to enter Personal Identifiable Information (PII). You can opt-out of these communications at any time
  • Wathe considers data you upload, process and analyse in the data analysis app to be business-related data
  • Wathe stores, manages and processes your PII data securely and with industry-standard encryption protocols
  • Wathe makes money by broking financial products & services and will ask for your consent to share data as and when required if you choose to buy those products and services.

Wathe Privacy Policy - Full

Okay, so for all you privacy experts out there, here’s a fuller version of our Privacy Policy.

Wathe, the trading name of Wathe Technology Services Ltd, a company incorporated in England and Wales (Company number 1293113) and whose registered address is 67 Cressy Houses, London, E1 3JF (referred to herein as “we”, “us” or “our”, as the context requires) is committed to protecting and respecting your privacy.

This policy (together with our Terms of Service) set out the basis on which any data we collect from you, or that you provide to us, will be processed by us. For the purpose of General Data Protection Regulation (GDPR) and applicable UK laws, we are the data controller and processor where you are using the Wathe App.

Please read the following carefully to understand our views and practices regarding your data and how we will treat it.

The interpretation of your data in the Wathe app

Wathe is a business analysis app and, as such, we consider any data uploaded into the app, processed by the app, analysed by the app, outputted by the app and/or stored in the app to be business-related data and not personally identifiable information (PII). Any data connected to a private individual during account creation and/or user management is considered business data in-line with allowing a user to use the Wathe app on behalf of an account. For clarification an account on Wathe is a business. An account may have many users who use Wathe daily.

The basis for the processing of your data in the Wathe App

Wathe processes your data for the purpose of performing the contract that you have entered into for the use of the Wathe service, and/or in order to take steps at your request to enter into this contract. These are detailed in the Terms of Service but, broadly speaking, we process your data so that we can perform business analytics on it to provide actionable insights and recommendations.

In addition, some data is processed based on Wathe’s legitimate interest, notably website/App analytics for the purposes of enhancing performance, account activity, device and/or user identifiers (e.g. IMEI), website logs etc. to prevent fraudulent or other malicious activities, website visitor logs for cybersecurity and/or error tracking purposes.

Information we collect about you in the Wathe App

  • Information you provide us with. It includes information you provide when you register to use our website/App, data you upload into the app upon which analysis is performed. The information you give us may include your name, email address, phone number, job address, payment and payment card information, personal description and photographs.
  • Information we collect about you. With regard to each of your visits to our website/App we will automatically collect the following information to optimise app performance
  • Your computer’s IP address
  • Browser type
  • Source of traffic and/or previous webpage before visiting our website/App
  • The pages visited and actions taken within our website/App
  • The time spent within our website/App
  • Access times and dates
  • Page response times
  • Errors
  • and other statistics


In addition, some data is processed based on Wathe’s legitimate interest, notably website/App analytics for the purposes of enhancing performance, account activity, device and/or user identifiers (e.g. IMEI), website logs etc. to prevent fraudulent or other malicious activities, website visitor logs for cybersecurity and/or error tracking purposes.

Cookie Type
Can you turn them off?
1. Session Management
App Performance
Tells us when you’re using the app so that we can improve performance to your customised settings
But we highly recommend keeping them on
2. Features and Services
App Performance
Allows us to provide core functionality of the app and allows you to talk to us for direct support
But we highly recommend keeping them on
3. Analytics Research
Website Analysis
Allows us to understand how you’re using the app and if you’re accessing us on various devices
Google Analytics
4. Marketing
Website Analysis
If you heard about Wathe via an advertisement we might track the origin of your visit to the website. This allows us to measure the effectiveness of our marketing activities.
Google Analytics

Uses made of the information in the Wathe app

We use information held about you in the following ways:

a. Information you give to us. We will use this information:

  • to register your account on the Wathe website/App;
  • to respond to your queries;
  • to notify you of special marketing offers for Wathe services or third party products and services;
  • to notify you about changes to our service;
  • to ensure that content from our site is presented in the most effective manner for you and for your device;
  • In the event of a dispute between you and us, we may access log history to understand the issues at hand and in order to enable finding a resolution.

b. Information we collect about you. We will use this information:

  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your device;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our site safe and secure;
  • to measure or understand the effectiveness of services we display on the website/App;
  • to make suggestions and recommendations to you and other users of our website/App about goods or services that may interest you or them.
  • Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Disclosure of data in the Wathe app

If you choose to purchase a financial product such as a business loan we will ask for your consent to share data with the financial product provider.

Where we store your data in the Wathe app/website

The data that we collect from you is primarily stored on servers physically located in the UK and the EU/EEA as provided and managed by Amazon Web Services and Google Cloud Platform - an industry standard suite of data management, processing and controlling tools. You can find out more about AWS here and GCP here. Datawok does not have access to any PPI in AWS and GCP. We currently use AWS and CGP servers in the UK and EU.

Any communication between our website/App and our databases follow the HTTPS protocol and use industry standard secure sockets layer (SSL) encryption technology connections.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone and if your password has been compromised for any reason or if you have grounds to believe that your password has been compromised, you should immediately contact us and change your password.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

Where another mechanism is not provided, you can also exercise the rights at any time by contacting us at info@Wathe.io.

You have the right to have your data erased, which you can exercise by means of the deactivation of your account. We are not required to delete the information important for the establishment, exercise or defence of legal claims, or that we need to retain in order to comply with the law. Accordingly, we will retain anonymised data records for analysis purposes for a period of 3 years in line with our data retention policy.

You have the right to obtain without undue delay the rectification of inaccurate personal data concerning you, including the right to have incomplete personal data completed e.g. by means of providing a supplementary statement;

You have the right of restriction of processing, where the data is wrongfully processed but should not be erased for a reason listed in Article 18 (1) of the GDPR.

Until a download option has been developed, you may exercise your right of data portability by sending us an email request to obtain your data at info@wathe.io. In line with the GDPR, we will comply with your request within 30 days free of charge.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to Information

The GDPR gives you the right to access information held about you. Your right of access can be exercised in accordance with the GDPR.

Storage limitation

We will normally store your information as long as your Wathe account remains active. We may delete accounts or specific information before account deactivation where we believe it may no longer be relevant or where an account has been inactive for more than 6 years.

If you have sent us an email or other correspondence, or happen to be our partner contact in our CRM system, we will retain your information until we are satisfied it is outdated or no longer relevant, subject to your exercise of the right to erasure.

Changes to our privacy policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

The interpretation and use of your data for the Wathe website

Whilst using our Service, we may ask you to provide us with certain personally identifiable information that be used to contact or identify you. Personally identifiable information may include, but is no limited to, your email address and name (Personal Information). We collect this information so that we can provide our Service and so that we can identify you when communicating with you, responding to your requests/enquiries and improving our Service.

We only ask for Personal Information when we truly need it. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We may use your Personal Information to connect you with newsletters, marketing or promotional materials and other information that may be of interest to you. You can opt out of receiving any, or all, of these communications from us by following the unsubscribe links or instructions in any communications we send to you.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. Our Data policies are aligned to GDPR standards.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information.